Processing
Orders typically leave our fulfillment partner within [PROCESSING WINDOW], excluding holidays and high-volume drops.
Delivery and tracking
Delivery estimates appear at checkout and are not guaranteed. Tracking is sent to the email used at purchase when available.
International orders
Confirm eligible countries and whether duties, taxes, brokerage, or customs fees are paid by the customer: [INTERNATIONAL TERMS].
Lost or delayed packages
Contact [SUPPORT EMAIL] after [WAITING PERIOD]. Add carrier-claim and address-error rules before publishing.